Returns & Refunds
Returns & Refunds Policy for Dirty's World
Thank you for shopping at Dirty's World. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a Returns & Refunds Policy to ensure a hassle-free experience. Please read the following policy guidelines carefully:
Eligibility for Returns and Refunds:
1.1 Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within [number of days] days of receiving the product. We will guide you through the return process and offer a replacement or a full refund, including any shipping charges.
1.2 Incorrect or Incomplete Orders:
If you receive an incorrect item or your order is incomplete, please notify us within [number of days] days of receiving the product. We will make arrangements to rectify the issue promptly by sending the correct items or completing your order. If necessary, we will cover any additional shipping costs.
1.3 Change of Mind:
If you have simply changed your mind about a purchase and would like to return it, we accept returns within [number of days] days of receiving the product. Please note that in such cases, return shipping costs will be the responsibility of the customer. The item must be in its original condition, unworn, unwashed, and with all original tags attached. Once we receive the returned item, we will issue a refund for the purchase price, excluding any shipping charges.
Return Process:
To initiate a return, please follow these steps:
2.1 Contact our customer support team:
Email us at returns@dirtysworld.com or call our toll-free number [provide contact details].
Provide your order number, a detailed explanation of the reason for return, and any relevant supporting information (e.g., photos of damaged items).
Our customer support team will guide you through the return process and provide you with further instructions.
2.2 Package the Item:
Securely package the item in its original packaging, if available.
Include a copy of your order invoice or packing slip inside the package.
2.3 Return Shipment:
Ship the item back to us using a trackable and insured shipping method.
We recommend obtaining proof of shipment for your records.
Refund Process:
Once we receive and inspect the returned item, we will process your refund within [number of days] days. The refund will be issued to the original payment method used during the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.
Exchanges:
At this time, we do not offer direct exchanges. If you wish to exchange an item, we recommend initiating a return for the unwanted item and placing a new order for the desired item.
Non-Returnable Items:
The following items are non-returnable unless they are damaged, defective, or shipped incorrectly:
Intimate or sanitary goods.
Custom-made or personalized items.
Items on sale or clearance.
Contact Us:
If you have any questions, concerns, or need assistance with our Returns & Refunds Policy, please contact us at:
Dirty's World
Email: support@dirtysworld.com
Phone: [provide contact details]
Please allow up to [timeframe] for us to respond to your inquiries.
Changes to the Returns & Refunds Policy:
We may update our Returns & Refunds Policy from time to time. The "Last Updated" date at the top of this policy indicates the most recent revision. We encourage you to review this policy periodically to stay informed of any changes.
By placing an order with Dirty's World, you acknowledge and agree to the terms of our Returns & Refunds Policy.
Thank you for shopping at Dirty's World!
Thank you for shopping at Dirty's World. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a Returns & Refunds Policy to ensure a hassle-free experience. Please read the following policy guidelines carefully:
Eligibility for Returns and Refunds:
1.1 Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within [number of days] days of receiving the product. We will guide you through the return process and offer a replacement or a full refund, including any shipping charges.
1.2 Incorrect or Incomplete Orders:
If you receive an incorrect item or your order is incomplete, please notify us within [number of days] days of receiving the product. We will make arrangements to rectify the issue promptly by sending the correct items or completing your order. If necessary, we will cover any additional shipping costs.
1.3 Change of Mind:
If you have simply changed your mind about a purchase and would like to return it, we accept returns within [number of days] days of receiving the product. Please note that in such cases, return shipping costs will be the responsibility of the customer. The item must be in its original condition, unworn, unwashed, and with all original tags attached. Once we receive the returned item, we will issue a refund for the purchase price, excluding any shipping charges.
Return Process:
To initiate a return, please follow these steps:
2.1 Contact our customer support team:
Email us at returns@dirtysworld.com or call our toll-free number [provide contact details].
Provide your order number, a detailed explanation of the reason for return, and any relevant supporting information (e.g., photos of damaged items).
Our customer support team will guide you through the return process and provide you with further instructions.
2.2 Package the Item:
Securely package the item in its original packaging, if available.
Include a copy of your order invoice or packing slip inside the package.
2.3 Return Shipment:
Ship the item back to us using a trackable and insured shipping method.
We recommend obtaining proof of shipment for your records.
Refund Process:
Once we receive and inspect the returned item, we will process your refund within [number of days] days. The refund will be issued to the original payment method used during the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.
Exchanges:
At this time, we do not offer direct exchanges. If you wish to exchange an item, we recommend initiating a return for the unwanted item and placing a new order for the desired item.
Non-Returnable Items:
The following items are non-returnable unless they are damaged, defective, or shipped incorrectly:
Intimate or sanitary goods.
Custom-made or personalized items.
Items on sale or clearance.
Contact Us:
If you have any questions, concerns, or need assistance with our Returns & Refunds Policy, please contact us at:
Dirty's World
Email: support@dirtysworld.com
Phone: [provide contact details]
Please allow up to [timeframe] for us to respond to your inquiries.
Changes to the Returns & Refunds Policy:
We may update our Returns & Refunds Policy from time to time. The "Last Updated" date at the top of this policy indicates the most recent revision. We encourage you to review this policy periodically to stay informed of any changes.
By placing an order with Dirty's World, you acknowledge and agree to the terms of our Returns & Refunds Policy.
Thank you for shopping at Dirty's World!